Claim Center

Select this if your item arrived with visible physical damage (e.g., cracked, bent, or broken components) straight out of the box.

Note: Please keep all original packaging. Our team will notify you if a return shipment is necessary.

Choose this if the part was installed correctly but failed to function as intended.

Note: We will review your claim and let you know if the faulty unit needs to be sent back for inspection.

If you no longer need the part you received, you may request a return.

Process: A standard return shipping fee of $14.99 will be deducted from your refund.

Important: Oversized or heavy items may incur additional freight surcharges.

Choose this if the part delivered does not match what you ordered (e.g., wrong model or size).

Next Steps: We will provide instructions on whether the incorrect item needs to be returned to our warehouse.

Select this for parts that have failed during the manufacturer’s warranty period after successful installation.

Note: Warranty approval is subject to manufacturer terms; our team will guide you through the return or replacement process.

Select this if your packing slip lists an item as "shipped," but it is physically missing from your delivery.

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